First In Smart Escapes is an innovative
on-line marketing system
for the tourism industry.
Using a set of simple unique and effective
marketing tools, First In Smart Escapes users can
work closer together to increase
occupancy and profitability
While the public can book direct
great packages and accommodation.
Contact us now to find out more.
First In Smart Escapes marketing strategies are simple and effective but unusually they are completely opposite to the normal strategies that resorts have adopted over the last few years - our unique software has no competitors any where in the world and is the secret to your success.
Over the last 12 years we have developed Smart Escapes complete with all the ideas that you could possibly dream of that make your life easier and lift your professionalism to the top level from the way you handle your guests from the time they Google your destination, find your website - ensuring they don't leave your website without booking then following up when they leave after a pleasant stay - we will ensure that they will give you great feedback on trip advisor and refer you to their friends and come again and again at prices that you and your owners will be very happy with.
We are happy to come and explain to you the secret way to market your resort with proven results that will amaze you.
First in Smart Escapes - your streamlined sales and enquiry system.
- MORE OPPORTUNITIES to sell your services - Increase your leads with effective tracking.
- CONVERSION - Convert more of your opportunities to enquiries and then convert more enquiries to sales.
- AVERAGE SALE VALUE - Increase your average spend per guest with more sales of tours, transfers and activities.
- RETENTION - improve your guests loyalty and repeat business.
- FREQUENCY - Increase the frequency of your guests in staying or referring you.
- Ease of Use - We have made this easy to learn and use. Even a novice can learn how to use the system in a few minutes.
- Accurate tourism product information which means correct prices and details - First In Smart Escapes delivers quick and user friendly information to your fingertips
- More commissions as you sell holiday packages and through your Travel Desk
- Create more exciting saleable holiday packages
- Establish and manage your client relationships with professional personalised e-newsletters
- Increase profit per guest
- Increase Occupancy and sales in down times
- Increase repeat business
- Precise and creative target marketing – target specific groups by their interests
- Increase your business network relationships inside and outside of your region
- Secure - your data is stored on line and backed up daily to secure servers
- Private - your data is private so only you can access it when you need it
- Professional product training and support
- Sales Reporting – monitor activity of your team members who have individual password access
Smart Escapes is a fast, flexible and user friendly quotation Management and web marketing system that integrates seamlessly into your website enhancing and increasing the opportunity rate and conversion rate on enquiries to bookings.
Smart Escapes also enhances your Search Engine Optimisation and strengthens your online web marketing with the streamlined power pages which integrate seamlessly to your website. These pages include dynamic specials and packages pages, tours and activities pages, streamlined enquiry forms ( quick quote and full enquiry), secure booking form, expanded Apartment options, Photo gallery, and self generating newsletter marketing system.
For examples of resorts using this unique and powerful system, please click here
The main benefits include:
You have a quick, easy, multi user, web based online, searchable record of every quote sent and received (left and right hand knows what is going on - especially when you have relief managers or multiple reservation staff )
When the quote goes back to the guest, it is alot more streamlined, impressive, informative and user friendly than anything you currently send – The guest enters their credit card details securely requesting the booking and you send your confirmations with the ability to amend the text easily on reply - therefore a better service and higher conversion rate.
You are able to send itemised options quickly so the guest can choose from the available apartments – looks great with all the photos and descriptions of the choices
It streamlines the enquiry for the guest so when they receive the quote sent - they are now able to enter their credit card details requesting the booking ready for you to accept and send a confirmation
The confirmations are then also a lot faster and more impressive sent via Smart escapes – remember it is also very easy to amend these when you need to send a special message with the confirmation to a specific guest
You will be able to then keep an eye on the conversion rate - enquires to bookings on line
The welcome letters are then chosen from pre-made newsletters and sent as an upsell - fast and with added tour suggestions – more sales and commissions
Send thank you for staying with us newsletters or quick emails with vouchers.
You will be able to quickly customize packages for group bookings – including tours, transfers and activities
If you have a record of every quote, and if you have a cancellation, you are then able to search for other people who asked for those dates and offer to them.
You are also able to send quick communications as reminders or quick email – these are then stored with the quote.
Send newsletters with specials, what's on or packages as often as you want. The address book is self populating from every enquiry and quotation.
Create or reply to quotes in an amazing Spam Compliant html format and impress.