Within easy reach of Maison Noosa you will find Noosa's beaches, river, lakes and canals offer everything for the water sports enthusiast - yachting, boating, fishing, surfing, swimming, jet-skiing, water-skiing and rowing.
Maison Noosa ~ CONDITIONS OF BOOKING & OCCUPANCY
In the interests of all guests, Maison Noosa is a TOTALLY NON-SMOKING RESORT
Please read these conditions carefully. Each person signing their registration card ("the Guest") acknowledges and agrees that these conditions apply and extend to any person (also referred to as "Guest") occupying or visiting the apartment or complex and/or using the facilities in the complex at the invitation of or with the authority of the Guest.
1. Charges must be paid by cash, bank cheque or credit card before occupancy commences unless special prior arrangements have been made.
13. In the event of the Guest desiring to cancel the booking, a refund of the deposit, less an Administrative Fee* of $100.00, will only be made if more than 7 days (30 days High Season) notice is given. Please see our complete cancellation policy below.
Maison Noosa ~ Cancellation Policy
Maison Noosa adopts the following practice when dealing with the cancellation of a holiday booking. We do recommend all guests consider travel insurance:
If the booking is cancelled 7 days (30 days High Season) or more prior to the planned date of arrival, there will be a full refund less an Administration Fee* of $100.00.
If the booking is cancelled less than 7 days (30 days High Season) prior to the planned arrival date, there will be no refund unless and until the premises are re-let for the total period of the original booking. An Administration Fee* of $100.00 will be deducted from the deposit held before the remainder is refunded.
Short Notice Bookings Where a booking is made less than 7 days prior to the planned arrival date, there will be no refund unless and until the premises are re-let for the total period of the original booking. An Administration Fee* of $100.00 will be deducted from the deposit held before the remainder is refunded.
Confirmed Bookings A booking that has not been confirmed by a deposit being paid is not guaranteed. A deposit of one night's accommodation or 1/3 of the total accommodation, whichever is the greater, will confirm a booking.
The balance of the tariff is due on arrival. Bank Transfer Payments need to be made at least 7 working days prior to arrival.
No refund should guests reduce their stay once in-house.
Weather conditions are unfortunately not within our control and therefore no refund will be given based on poor weather conditions. We highly recommend travel insurance.
An Administration Fee covers the cost of processing the booking, receipting, banking, cancelling the booking from the system, drawing the refund cheque, mailing the refund cheque with a covering letter and meeting all bank charges.
* Whilst every effort is made to have your apartment ready by 2.00pm (3.00pm HIGH SEASON), we do not take short cuts cleaning apartments to meet deadlines. We trust you understand the importance of us maintaining our high standard of cleaning prior to your arrival and apologise if your apartment is not ready by the check in time.
DAILY TOWEL CHANGE: Housekeeping will each day change the white towels on the floor in the bathroom, pull up the bed and remove rubbish.
MID STAY: Stay 7+ nights and housekeeping will do a full linen change, freshen the bathroom, remove rubbish, vacuum and mop.