Contact Us
  • Please contact the friendly Shantara Team Marianna, Amanda, Samantha or Sara
  • 27-31 Davidson Street
    (PO Box 576)Port Douglas, Queensland, 4877, Australia
  • 1800 427 100
    (Intl: +61 7 4084 1400)
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27-31 Davidson Street
Port Douglas, QLD, 4877, Australia
ENQUIRIES
Reviews
438
Traveller Type
Performance
Score
10
 


10/ 10
05/04/2017

Wonderful Resort

Alan and Julie Heifort, Couple from United States of America

We really enjoyed this resort. The location was so close to the beach and a nice walk into town. The studio apartment was very adequate for a short stay. Particularly enjoyed the deck overlooking the pool area. It was very enjoyable to sit there in the early morning having coffee and listening to all of the birds singing in the beautiful palm trees. The pools are very lovely and perfect temperature. Staff was very helpful in recommending restaurants. We had a lovely breakfast hamper as part of our package which was very nice since we arrived late and in the rain and didn't want to venture into town that first night. We were able to have a wonderful breakfast for our dinner! I would definitely stay here again.


Value for Money 10
Location 10
Staff Performance 9
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
28/03/2017

2nd honeymoon

Dwight Page, Couple from Australia

Paradise in Paradise ,Beautiful location and the resort is perfectly located between the Beach ,Town and Marina. The Resort is pure luxury and very well appointed with very helpful staff. The poolside villa with spa was worth every cent and we made the most of it, we had an awesome time in Port Douglas. Thanks Ike and Karen


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
27/03/2017

5 Star Resort Perfection

Caroline Simmons, Solo Traveller from Australia

Shantara Resort was my first 5 star experience and I was not disappointed. From the friendly, helpful staff to the luxury detail in the room. I loved the fact that the resort was non smoking and non children. Will book here again.


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
21/03/2017

Lovely hotel in great location

Mr Clive Jones, Couple from United Kingdom

Lovely apartment with sufficient resources in both kitchen and bathroom to meet our needs. Nice kitchenette with settings for everyone. Cleaning items provided and both washer and dryer for each apartment in an adjoining cupboard. 2 nice pools and beach towels provided that can be used outside the resort. Safe area with a short walk to the main street.


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
18/03/2017

TO SEE IS TO BELIEVE.........OUTSTANDING

Kate and Eric Dudman, Couple from Australia

WHAT CAN WE SAY BUT OMG!!!!!!! WE FELL IN LOVE WITH THE RESORT. MAGICAL, RELAXING, A PARADISE WITHIN A PARADISE. SO INSANELY CLEAN AND FRESH, THE POOLS ARE SPARKLING AND PRISTINE. THE ENTRANCE TO RECEPTION IS JAW OPENING. MAJESTIC COMES TO MIND. AIRCONDITONED ROOM OVERLOOKING THE POOL. SITTING ON OUR BALCONY EVERY MORNING FOR BREAKFAST WAS SO SURREAL. WE WERE IN HEAVEN. AMANDA AND DORSEE AT RECEPTION ARE AMAZING LADIES WHO GO THE EXTRA EXTRA EXTRA MILE TO ADVISE YOU-HELP YOU AND ARRANGE FOR YOU TO HAVE THE BEST HOLIDAY EXPERIENCE YOU CAN ACHIEVE FOR THE BUDGET YOU HAVE. I DO HAVE TO SAY A HUGE THANK YOU TO BRETT AND DAVE FOR THE KURANDA TOUR..... AMAZING BLOKES WITH A FANTASTIC SENSE OF HUMOUR. LOVED THEM. IF WE HAD THE TIME ERIC AND I WOULD HAVE DONE THE CHEESE AND WINE TOUR WITH BRETT. WOULDNT HESITATE TO RECOMEND SHANTARA OR BRETTS TOURS......... EVEN DOWN TO HOUSE KEEPING STAFF.... SO POLITE AND FRIENDLY, LAID BACK AND NOTHING IS A BOTHER. TOWELS, SHAMPOOS, SUGAR EVEN DOWN TO A CHANGE OF LIGHT BULB IN MY LAMP. MY HIGHLIGHT WAS WATCHING THE LITTLE SKINKS DARTING IN AND OUT OF THE FOLIGE PLAYING HIDE AND SEEK. VERY CUTE TO SEE. (CORNY I KNOW.... ITS THE LITTLE THINGS THAT MAKE A DIFFERENCE). LOVED EVERY MINUTE OF OUR STAY AND CANNOT WAIT TO COME BACK TO THE RESORT AGAIN. SO AGAIN THANK YOU AMANDA, DORSEE AND EVERYONE WHO HELPED MAKE OUR HOLIDAY A MEMORABLE ONE.... SO FROM US IN CHURCHILL VICTORIA........... THANK YOU AND BIG HUGS. KATE AND ERIC DUDMAN


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
08/03/2017

Amazing hotel!

Roy Barnes, Couple from United States of America

We had an amazing time at Shantara in Port Douglas. The staff was so helpful and friendly and did everything in order to make our stay an incredible one. We loved our room and the deck off the pool. It was so quiet and relaxing. I would highly recommend this resort to anyone.


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
09/02/2017

Holiday

Nigel Green, Couple from United Kingdom

Everything was more than satisfactory. Amanda on reception was extremely helpful and informative


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
30/01/2017

Delightful place

Steve and Michele Read, Couple from United Kingdom

What a delightful place to stay. Loved our room and the convenience of the kitchenette. Within walking distance of town where we ate in 3 of the recommended restaurants Really appreciated the bottle of sparkling wine given to us to celebrate our anniversary too. Would definitely stay here again if we return to Port Douglas


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 8
How did you enjoy your experience 10
10/ 10
23/01/2017

Incredible

Karlie Gooding, Solo Traveller from Australia

From the moment I walked in, Shantara staff were attentive, lovely and so helpful! The gorgeous resort was even more beautiful than I could have imagined. My own private swim up deck was perfect - and no kids made the time spent in the pool incredibly relaxing! An amazing experience and I can't wait to go back again!


Value for Money 9
Location 9
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
23/01/2017

Great relaxing holiday

Graeme & Debra Browne, Couple from Australia

Beautiful resort, friendly helpful staff. So close to the main shopping precinct and the beach. Just damn lovely 👍🏼😊


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
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