Contact Us
  • Please contact the friendly Shantara Team Marianna, Amanda, Samantha or Sara
  • 27-31 Davidson Street
    (PO Box 576)Port Douglas, Queensland, 4877, Australia
  • 1800 427 100
    (Intl: +61 7 4084 1400)
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27-31 Davidson Street
Port Douglas, QLD, 4877, Australia
ENQUIRIES
Reviews
438
Traveller Type
Performance
Score
10
 


10/ 10
03/07/2015

Great place to stay.

Mrs Gabriella Martin , Couple from Australia

Shantara is an amazing place to stay. Our room was great, staff were absolutely brilliant, couldn't do more for you. Close to the Main Street and the beach. Close to everything. We will definitely be coming back. Thank you so much for your hospitality.


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
29/06/2015

Relaxing

Trent, Couple from Australia

Thankyou for providing a quiet oasis in the heart of Port Douglas, We loved the Shantara Apartment. Whar a perfect place to celebrate getting engaged.


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
27/06/2015

A great week away!

Crag Tubman, Couple from Australia

My wife and I stayed here in June. We chose the studio room with pool view. The room was fantastic, the little balcony was great. It was really good having access to the bbq. The staff were really nice and helpful. We booked our snorkelling trip at the front desk and they also gave us umbrella's on the day it was raining! A great experience.


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 9
How did you enjoy your experience 10
10/ 10
26/06/2015

Excellent

Pauline and Chris Logue, Couple from Australia

We went with another couple, the staff were very helpful and went out of their way to help; booking all day trips and advising us which tours were more suited to our requiremnts. Also confirming our airport pickup time the day before departure. We would all not hesitate in staying at Shantara again. Thankyou for a great holiday!!


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
26/06/2015

Shantara Luxury

Ryan Butters, Couple from Australia

Wow! This was our third visit to Shantara and once again we were not let down. The location is perfect. The staff are friendly, welcoming and happy to help out with tours, reservations etc. Rooms are spacious, modern and luxurious and feel like a home away from home. Shantara definitely has the resort feel in the heart of Port Douglas, and is a must to stay at. There is no reason to look elsewhere.


Value for Money 9
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
26/06/2015

Felicia Conyer, Couple from Australia

Great place to stay. Very friendly and helpful staff. Thanks to Amanda, Sam and Jocelyn always with smiles. Housekeeping staff excellent and friendly. Look forward to being there in 2016.


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
23/06/2015

Colleen Kennedy, Couple from Australia

Fabulous accommodation, clean, quiet, close to town centre. Staff really polite and assisted whenever asked. Couldn't ask for a nicer place to holiday.


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
20/06/2015

Simply perfect

Marcus and elizabeth bridges, Couple from Australia

The apartment was clean, spacious, comfortable, and the pools wonderful. All the staff at the front desk are super friendly, helpful and booked all our tours for us, and made great personal recommendations. We had an amazing week in port douglas and the shantara apartment was a huge part of this. Thanks very much.


Value for Money 9
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
14/06/2015

Excellent stay

Chris & Nola Turner, Couple from New Zealand

An excellent stay, very helpful and informative staff at the front desk. Will stay again.


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
12/06/2015

our fab holiday

Jill Koopu, Couple from New Zealand

we were very happy with our accommodation. We stayed in 8A which is a Shantara apartment with pool deck and courtyard with spa. We didn''t think we''d use the spa but we did 9 out of 10 nights. It was the perfect temperature for a night cap and spa before bed. I wanted sun and this resort is designed for shade but 8A is the deck that gets some afternoon sun from about lunchtime till about 3p.m this being in May. It was perfect. Everything was great about this resort BUT I would only be able to stay in 8A because I need to be heated by the sun to entice me into the water. If you don''t need sun all other rooms are fine because the temperature in Port Douglas is very nice. Remember we were there in May, perhaps in Summer you would definitely need those shady rooms. The staff were very friendly and helpful. Our stay was definitely very relaxing.


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
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