Contact Us
  • Please contact the friendly Shantara Team Marianna, Amanda, Samantha or Sara
  • 27-31 Davidson Street
    (PO Box 576)Port Douglas, Queensland, 4877, Australia
  • 1800 427 100
    (Intl: +61 7 4084 1400)
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27-31 Davidson Street
Port Douglas, QLD, 4877, Australia
ENQUIRIES
Reviews
438
Traveller Type
Performance
Score
10
 


10/ 10
08/01/2018

One word - fabulous!

Sarah and Graham Murphy, Couple from Australia

We booked Shantara for a last minute trip to Port Douglas for the first week of the new year. We were initially just happy to have found availability during that week for such a reasonable price but we were also lucky enough to secure a pool deck studio room. We were excited about the beautiful rooms, the ease of access to the pool and the fact that it was adults only as we were looking for some quiet time together. Shantara exceeded our expectations as soon as we arrived. It was only 10:30am but our room was ready and the air conditioner was on, waiting for our arrival on a hot day. The room itself was lovely – very clean and bright, with a surprisingly large bathroom and shower recess for a studio apartment. The room was also practical for a stay at a hotel without a restaurant – with a fridge, sink and microwave. The hotel also provides you with lots of thoughtful inclusions to make your stay easier, such as glassware (and plastic for use in the pool area), plates, toaster, kettle, utensils, ironing board, hair dryer etc. It really had everything we needed to stay far longer than our 3 night stay allowed us. The pool was so nice – heated but still lovely and cool to slip into on a hot day – right off our deck! It was an easy walk into town – less than 5 minutes to walk to the main street and 10 minutes to walk to the Marina. We really loved the Shantara and sincerely hope we have the chance to stay again soon. Thank you! Sarah and Graham


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
08/01/2018

Great Stay

Tremayne Gibson, Other from United States of America

Very pleasant stay, everything was clean and comfortable. Really appreciated the kitchen setup since food choices are limited in the area and after traveling for two weeks it was nice to have the option to cook my own meals. It's a small detail, but I liked the tea set in the cabinet, was nice being about to fill a whole pot and leisurely drink a few cups at breakfast. Though we did eventually figure it out, the stove top settings were a little tricky to use since we couldn't tell which way was high or low, but that might be a cultural difference between the USA and Australia. Was also only a short walk from the main street with a grocery, butcher (yeah for croc steaks!), restaurants, and souvenir shops. Overall, it was the best hotel I stayed at during my week in the country.


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
03/01/2018

Holiday Bliss

Samantha Schwinidt, Couple from Australia

Our stay at the Shantara Resort was amazing. The facilities were great, the rooms were large, clean and impeccably kept. All appliances and furniture were in as new condition. The main strip was not too far (a huge plus) and the front desk staff were very welcoming and approachable. I would have no hesitation recommending this resort.


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
24/12/2017

5 star

Prudence Rayner , Solo Traveller from Australia

The staff were always friendly and helpful if required. The facilities and room cleanliness was of highest standard. The accommodation was so nice and quiet and could enjoy a coffee on the deck at anytime with full peace and the swimming pool was very quiet. Could always relax at this location, no matter the time of day. The air conditioners were very efficient. Would stay again and recommended.


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
19/12/2017

Belated Honeymoon Bliss

Anna Mercer, Couple from Australia

We stayed at the resort for our 22nd Wedding Anniversary, due to my husband deploying in the armed forces a week after we got married we didn’t get chance for a honeymoon, this long weekend break at the resort more than made up for the wait. It was amazing in every way, the apartment was so lovely and the access to the pool was awesome, the additional touch of the hot tub made the whole stay perfect! We will definitely be back.


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
13/12/2017

Another great stay at Shantara Resort, Port Doglas

Brian & Carole Eastwood, Couple from New Zealand

The Shantara Resort has become our escape for the wet, cold Winter of Auckland. This year we returned to Port Douglas again for the third time. The peace and quiet of the Shantara Resort plays a very important part in making this annual holiday a success. Our room is positioned at the edge of the wonderful pool, so when you need to cool down all you need to do is drop into the clear blue water. The staff could not be friendlier or more helpful, any request received instant response, I left my laptop charger at home and they found me one to use while I stayed at the resort, they just seem to go above and beyond to make our stay as pleasant as possible. The resort is a pleasant five minute walk to the beach and the main shopping area a short walk along a tree lined path. If we wish to eat out we were spoilt with so many excellent places to eat. Will be be going there again? You bet.


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
11/12/2017

Yes

Cameron Womersley , Couple from Australia

Great place to stay peaceful relaxing convenient great staff would be more than happy to go back to this great place 👍👍👌👌


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
27/11/2017

Perfect holiday resort

Mrs Michelle Bennett, Couple from Australia

Perfect holiday resort - relaxed and peaceful, lovely staff, loved the pool and gym and our room and deck was just wonderful. We want to be back there NOW. Thank you so much! Michelle and Nigel


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
22/11/2017

25th Wedding Anniversory

Jenni Prudon, Couple from Australia

We choose Shantara for our 25th Wedding Anniversary. The location of the resort is fantastic, just a short walk to the main st, marina, beach etc. The accommodation is modern and superbly presented. The bed was super comfortable. We will certainly return to Shantara Resport!


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
12/11/2017

Excellent accommodation

Paul Mildon , Couple from United Kingdom

Great accommodation, close to town. The room with a deck to the pool was a good choice.


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 9
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
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