Contact Us
  • Please contact the friendly Shantara Team Marianna, Amanda, Samantha or Sara
  • 27-31 Davidson Street
    (PO Box 576)Port Douglas, Queensland, 4877, Australia
  • 1800 427 100
    (Intl: +61 7 4084 1400)
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27-31 Davidson Street
Port Douglas, QLD, 4877, Australia
ENQUIRIES
Reviews
438
Traveller Type
Performance
Score
10
 


10/ 10
02/08/2014

Shantara Resort Port Douglas Review

Kerry & Michael, Couple from Australia

Shantara is perfect for any couple or friends who want somewhere that is close to everything and offers everything. It is a clean and modern resort perfect for a relaxing and comfortable stay in Port Douglas. We stayed in the 1 bedroom apartment with the pool deck, and loved it as soon as we opened the door. It had plenty of room to spread out, a spacious lounge separate from the bedroom, a complete kitchen to cook in and quick and easy access to the pool. We loved the fact that we were just enough distance from the main street of Port Douglas so that it was peaceful and quiet, however close enough to walk up to the street (less than a 5 minute walk) when we wanted to grab a meal or do some shopping. The resort is also a short work to the beach and the marina. The staff at Shantara are friendly and helpful and gave us some wonderful tips about where to grab a great meal. We look forward to the next time we visit Port Douglas as we'll be sure to stay at the Shantara again. We highly recommend it!


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
01/08/2014

What a pleasure

Warwick & Jane Charlesworth, Couple from Australia

"Shantara" Meaning bright eyed. As soon as you walk in you can see that the complex is maintained to a very high standard. As a tall person I really appreciated the extra large robes supplied in the room. The staff could not have been more helpful and there help in printing boarding passes was much appreciated. The apartments are large and very well appointed and maintained. We would not hesitate to promote this place to our friends and family and look forward to being able to visit again sometime soon. Many thanks to you all Warwick & Jane.


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
01/08/2014

Our stay

Peter Handcock, Couple from Australia

This was our first time in Port Douglas and we thoroughly enjoyed our stay, we would certainly return and would again stay at Shantara. Both facilities and staff were excellent.


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
28/07/2014

Fablous stay

Susan Russell, Couple from Australia

Location was excellent a short walk to main shopping area, beach. Thoroughly enjoyed participating in Yoga on the Beach. We certainly visit again for a longer stay.


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
22/07/2014

What more could you ask for

Mr Martin Wickham, Solo Traveller from Australia

Overall 4.95/5.00 One of the most pleasurable and enjoyable stays i have had in any resort/apartment in Port Douglas so far. From the picturesque entry, to the multiple pools surround the apartments to the modern designs of the rooms which leave you in heaven from the moment you walk in. Quiet during the night and apart from the splashes in the pool of people getting in and out you barely hear anyone around you. Will definitely be returning to Shantara in the future.


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 9
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
15/07/2014

A winter escape

Laurence Cleven, Couple from Australia

Loved the room and pool - garden setting with balcony to soak up the ambiance and interaction with other patrons. Location and easy access to beach, restaurants, shopping, business and recreation centre is perfect. Staff were friendly curteous and efficient and facilities convenient and clean. A wonderful "space" to experience and we hope to return in the future.


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
09/07/2014

Beautiful resort, fabulous staff!

Miss Kelly McConville, Couple from Australia

We had a wonderful stay at Shantara Resort. Our holiday was in celebration of our anniversary, so we were looking forward to a bit of a romantic getaway. Upon arrival, we found that our travel agent had booked us a twin room, as opposed to a double. As a same-sex couple, this is a common mistake. When we approached the staff about this, they were delightful and told us to go and have a wander in town whilst they rectified the situation. Wandering into town was an easy request, as the resort is situated in very close proximity to not only the Main Street, but the beach and Marina, also. Our walk became an afternoon drink and some delicious seafood by the marina, and we returned to the resort to find our room set up for us. We had a quick swim in one of the two glorious pools and then ventured out for dinner. During our stay, the only further contact we had with the helpful and friendly staff was when we requested advice for places to eat and for them to help us check in online for our flights. They always went above and beyond to assist us when requested, but were otherwise unintrusive and respectful of patrons' privacy. We stayed in a pool-view one bedroom studio. It was clean, well equipped with everything we needed, and the view over the pool was the perfect way to wake up each morning. We rented a car for the duration of our stay and the underground car parking was secure and convenient. We were recommended by a friend to stay at Shantara, and are grateful indeed for the tip! We would absolutely recommend the resort to anyone wishing for a relaxing and luxurious holiday. We look forward to returning in the not-too-distant future. Thanks! Kelly and Stella


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
06/07/2014

Sandra Bensted, Family with older children from Australia

We had a wonderful stay. The apartments were very comfortable, well appointed and clean. The staff were extremely helpful and friendly. We would highly recommend it.


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
29/06/2014

Pam Godena/Ken Spence, Couple from Australia

Loved our stay. Beautiful resort. Would love to come back again.Loved our room with pool deck.


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
23/06/2014

Holiday

Jan Wilson, Couple from Australia

We recently stayed for a week and were very impressed by this resort. We would also like to thank Kay and Amanda for their above and beyond assistance given to us when we required help to locate a charger my medical device, which I had left in Melbourne. The grounds and upkeep of the resort are excellent. The studio pool room we stayed in was well appointed, well maintained, and very clean. We would love to return and would recommend to our friends. Jan.


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
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