Reviews
444
Traveller Type
Performance
Score
10
 


10/ 10
22/07/2014

What more could you ask for

Mr Martin Wickham, Solo Traveller from Australia

Overall 4.95/5.00 One of the most pleasurable and enjoyable stays i have had in any resort/apartment in Port Douglas so far. From the picturesque entry, to the multiple pools surround the apartments to the modern designs of the rooms which leave you in heaven from the moment you walk in. Quiet during the night and apart from the splashes in the pool of people getting in and out you barely hear anyone around you. Will definitely be returning to Shantara in the future.


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 9
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
15/07/2014

A winter escape

Laurence Cleven, Couple from Australia

Loved the room and pool - garden setting with balcony to soak up the ambiance and interaction with other patrons. Location and easy access to beach, restaurants, shopping, business and recreation centre is perfect. Staff were friendly curteous and efficient and facilities convenient and clean. A wonderful "space" to experience and we hope to return in the future.


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
09/07/2014

Beautiful resort, fabulous staff!

Miss Kelly McConville, Couple from Australia

We had a wonderful stay at Shantara Resort. Our holiday was in celebration of our anniversary, so we were looking forward to a bit of a romantic getaway. Upon arrival, we found that our travel agent had booked us a twin room, as opposed to a double. As a same-sex couple, this is a common mistake. When we approached the staff about this, they were delightful and told us to go and have a wander in town whilst they rectified the situation. Wandering into town was an easy request, as the resort is situated in very close proximity to not only the Main Street, but the beach and Marina, also. Our walk became an afternoon drink and some delicious seafood by the marina, and we returned to the resort to find our room set up for us. We had a quick swim in one of the two glorious pools and then ventured out for dinner. During our stay, the only further contact we had with the helpful and friendly staff was when we requested advice for places to eat and for them to help us check in online for our flights. They always went above and beyond to assist us when requested, but were otherwise unintrusive and respectful of patrons' privacy. We stayed in a pool-view one bedroom studio. It was clean, well equipped with everything we needed, and the view over the pool was the perfect way to wake up each morning. We rented a car for the duration of our stay and the underground car parking was secure and convenient. We were recommended by a friend to stay at Shantara, and are grateful indeed for the tip! We would absolutely recommend the resort to anyone wishing for a relaxing and luxurious holiday. We look forward to returning in the not-too-distant future. Thanks! Kelly and Stella


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
06/07/2014

Sandra Bensted, Family with older children from Australia

We had a wonderful stay. The apartments were very comfortable, well appointed and clean. The staff were extremely helpful and friendly. We would highly recommend it.


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
29/06/2014

Pam Godena/Ken Spence, Couple from Australia

Loved our stay. Beautiful resort. Would love to come back again.Loved our room with pool deck.


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
23/06/2014

Holiday

Jan Wilson, Couple from Australia

We recently stayed for a week and were very impressed by this resort. We would also like to thank Kay and Amanda for their above and beyond assistance given to us when we required help to locate a charger my medical device, which I had left in Melbourne. The grounds and upkeep of the resort are excellent. The studio pool room we stayed in was well appointed, well maintained, and very clean. We would love to return and would recommend to our friends. Jan.


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
23/06/2014

Cathy and Danny Riley, Couple from Australia

We stayed at one of the rooms with pool access from the deck. The pool was lovely and so was the atmosphere. It didn''''t really matter if the weather wasn''''t the best as the pool was heated. We found the accommodation very clean and had all the facilities you needed. The location is only down the main hub so no need to pay for taxi fares. We hope to be back again in future holidays.


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
14/06/2014

Peace and relaxation in beautiful tropical setting

Ms Elaine Carbines, Couple from Australia

We have stayed at Shantara on three occasions now having stayed previously at other Port Douglas resorts prior to discovering Shantara. It''s central location to the beautiful Four Mile Beach, Macrossan St shops and restaurants make Shantara an ideal location for Port Douglas holidays. The resort is lovely - beautifully spacious and modern. The facilities are extremely well managed - always looking attractive. We love that Shantara is for couples - this ensures a quiet, relaxing and stress free environment. Shantara really does offer peace and relaxation in a beautiful tropical setting.


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
28/05/2014

Great Value, Excellent Location

Cam & Nola DeLorenzo, Couple from Australia

It was a great location, close to main street and close to the beach, not far from the Marina. The units were very clean and tidy and offered all that was needed, plenty of space. Pools were the right temperature allowing swimming at any time of the day/night. Excellent value for money. Would not hesitate to recommend.


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
22/05/2014

shantara stay

cheryl & bernie robb, Couple from Australia

We had 5 nights stay at the shantara in a 1 bedroom poolside apartment, which was absolutely lovely, clean &, comfortable, the only thing we were not comfortable with was a shared deck, so made it hard for 4 people to be on the deck at the same time. Kay and the girls at reception were great, if we needed anything they were there, also booked our tours, and restaurants for us, Would go back to this resort any time


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
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