Reviews
444
Traveller Type
Performance
Score
10
 


10/ 10
07/11/2017

Private paradise

Paul and Rebecca Rowan, Couple from Australia

Amazing and serene. Our own private resort. From the friendly and informative greeting at nothing was a problem. Our apartment was spectacular. Private spa in our own court yar and a huge spa bath in massive bathroom. The pool righ at our balcony and sun lounges everywhere. Clean and serene . A calming and relaxing oasis....


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
06/11/2017

Another awesome stay at Shantara Resort

Joanne & Paul Hollywood , Couple from Australia

This was our second trip to Shantara and we enjoyed every minute of our 8 night stay. Amazing pool, apartment was spotlessly clean, staff attentive and friendly, a beautiful retreat to relax and chill, and only a short walk to the Main Street. Thanks for a wonderful stay, we hope to visit again one day soon.


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
26/10/2017

Would have stayed another week!

DONALD ANDERSON, Couple from United Kingdom

Staff were fantastic dealing with Rex Air who had left my bag at Bathurst Airport and were not willing to send it from Cairns Airport to Port Douglas. The staff sorted it out. Loved the fact we could wash and dry our clothes as we were travelling for 4 weeks, had to limit our international baggage allowance to 20Kg for the Rex Flight. Limited sun loungers around the pool, it's just the way the property has been constructed, so you will get a swim but don't expect to sit on a lounger. We were sad at leaving Port Douglas to move on to our next destination Singapore, had we known how nice the area was we would have stayed for another week. The good news is should we ever get married !!!!! it will be in Port Douglas at a little well known Church. Enjoyed our stay. Thanks Don


Value for Money 8
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 9
Facilities 10
How did you enjoy your experience 10
10/ 10
25/10/2017

Excellent

Naomi Khan, Couple from Australia

My husband and I spent our honeymoon at Shantara for 14 nights and it was amazing! The amentities, pools, gym, rooms, bbq facilities, staff, underground car park etc were amazing! Will definetly be staying here again in future !


Value for Money 10
Location 8
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
22/10/2017

Fantastic

Lorraine Hocking, Other from Australia

I travelled with a group of friends and from the moment we walked through the front door, the staff were very friendly and attentive. The facilities could not be faulted and were spotless. I had a great view from my 2nd storey studio, but spent a lot of time on my friends pool deck! Walking distance to main street and marina, so no need for a car. I will definitely be back.....


Value for Money 8
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 9
How did you enjoy your experience 10
10/ 10
13/10/2017

Fantastic relaxing stay

Ms Jenny Shoebridge, Couple from Australia

I just have to start with the fact that Shantara Resort has to be the best place to stay in Port Douglas. We checked in late Friday night, and as there were roadworks out the front, asked to change rooms - which they organised immediately - no prpblem! There are no children allowed there, so the place is just bliss. 2 beautiful pools and fabulous surroundings. You are 5 minute walk from the start of Macrossan Street, and only 10 mins from the marina, so the position couldn''''t be any more perfect! The rooms have fabulous amenities and it truly is a home away from home. This is our second time back and we will be booking there again soon!


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
08/10/2017

Great Hotel with Super Staff

Judy and Frank Neelands, Couple from Canada

We stayed at the Shantara for three nights and had two trips we wanted to do while there which we had not pre-booked. Upon speaking about this to the Reception Staff (Elena?), she pointed out some options to us (without being pushy) based on our limited time with them. Once we landed on the two trips that would meet our needs, she took care of all the arrangements for us. It was too easy! Our room was fabulous and so nice that we had kitchen facilities so we could make our own breakfasts without having to venture out first thing.


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
05/10/2017

Great Place to Stay

Mr Martin and Mrs Janet Rosedale, Couple from New Zealand

Reception very helpful on our arrival and throughout our stay. Room exceptionally clean and well appointed. Good ceiling fan helped us sleep comfortably without using the air con. No noise from adjacent rooms. Both pools were spotless, but we didn''''t see the fountains working. Nice and close to the shops and restaurants and the beach.


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
03/10/2017

Holiday stay

Mr and Mrs Jane and Simon Taylor, Couple from Australia

We were delighted upon arriving at our beautiful room to find a lovely bottle of champagne ! The room as always beautifully presented and clean , with a well equipped kitchen etc .Great location , easy walk to the shops , beach . Great stay


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
01/10/2017

Shantara Stay

Anna Kalc Smth, Family with older children from Australia

An amazing place to stay. Our fourth visit to Shantara and as always peaceful and very comfortable. The rooms are spotless and the pool deck room is wonderful.


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
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