Contact Us
  • Please contact the friendly Shantara Team Marianna, Amanda, Samantha or Sara
  • 27-31 Davidson Street
    (PO Box 576)Port Douglas, Queensland, 4877, Australia
  • 1800 427 100
    (Intl: +61 7 4084 1400)
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27-31 Davidson Street
Port Douglas, QLD, 4877, Australia
ENQUIRIES
Reviews
439
Traveller Type
Performance
Score
10
 


10/ 10
25/05/2015

Great getaway

Mrs Pauline Contatore, Couple from Australia

Wonderful; place to stay so peaceful and quite, rooms where of a high standard and so clean all the staff including the cleaning staff where lovely and friendly. Only one very small issue was the pool area had no sun after 3pm each day, but certinaly not a show stopper. Looking at booking again with friends for next April.


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
25/05/2015

Donna Claridge, Couple from Australia

Good Morning, Thankyou for sending through as I mentioned to the Ladies on the desk the day before we left we had a really lovely time and we absolutely blown away with the cleanliness of the resort and how friendly and helpful the staff were. Keep it all up, we will be referring lots your way. We may even be back ourselves with our adult sons and their partners next year. Many Thanks Donna


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
24/05/2015

Great stay at Shantara

Russell Nicol, Couple from Australia

Great place to stay. Walking distance to beach and town centre. Staff are friendly and very helpful.


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
20/05/2015

Highly recommended

S Watts, Family with older children from Australia

A great place to stay - close to everything, very clean and quiet. Had everything you could need. Staff were very friendly and helpful. We will be back!


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
13/05/2015

Mr & Mrs

Pam & Rob Rae, Couple from Australia

Had a marvellous 10 days. Everyone extremely helpful. Great location to beach and town...spotlessly clean...


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
12/05/2015

Extremely Happy

Michele Le Franc, Couple from Australia

A most delightful experience from all staff and room benefits. From the comfortable suite to the pool & gym facilities. The location to all restaurants and town activities. It was a peaceful and enjoyable stay. We look forward to staying at Shantara in the future. Thank You :-)


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
01/05/2015

Quick trip

C MacDonald, Other from Australia

Ideal location, staff are friendly and accommodating and facilities well kept. The premises are tranquil and beautifully maintained and the room is a good size while the bathroom supplies are devine at the end of the day. The verandah space is luxurious for sitting outside and enjoying views of the pool and waterfall. Location is close to the beach, centre and marina however once back on premises its hard to leave the aura of peace. Thank you (again) Christine


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 9
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
30/04/2015

Perfect break

Caroline Cirami, Couple from Australia

We loved our 7 night stay in 1 bedroom pool deck apartment. Was very comfortable and quiet! Thank you for making our stay so blissful.


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
9/ 10
28/04/2015

Second honeymoon

Tracey Mckenzie, Couple from Australia

beautiful and relaxing. A very quite resort. Close to everything


Value for Money 8
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 8
Facilities 10
How did you enjoy your experience 9
10/ 10
28/04/2015

Ms Robyn Lambert, Other from Australia

To be honest I could not fault anything at Shantara. I always spoke & dealt with Amanda who had great customer service, helpful and easy to talk to. The accomodation and facilities were fantastic. Already talking about coming again in the future & passing the word around to friends and people at work.


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
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