Great accommodation, close to town. The room with a deck to the pool was a good choice.
Value for Money |
10 |
Location |
10 |
Staff Performance |
10 |
Apartment Condition/Cleanliness |
9 |
Room Comfort/Standard |
10 |
Facilities |
10 |
How did you enjoy your experience |
10 |
|
Fantastic resort; clean, comfortable, plus nice and quiet. Great location; close to town centre and beach. Staff are extremely helpful and friendly; and take the time to experience the local tours so they can honestly recommend them to guests. Can't wait to go back again...
Value for Money |
10 |
Location |
10 |
Staff Performance |
10 |
Apartment Condition/Cleanliness |
10 |
Room Comfort/Standard |
10 |
Facilities |
10 |
How did you enjoy your experience |
10 |
|
this, I am afraid, is just about the best place in my 65 years I have stayed at.... I will tell my travel agent that she is a genius for booking us here.....the room was a castle ...the staff excellent and the grounds
absolutely first rate....very very happy
Value for Money |
10 |
Location |
10 |
Staff Performance |
10 |
Apartment Condition/Cleanliness |
10 |
Room Comfort/Standard |
10 |
Facilities |
10 |
How did you enjoy your experience |
10 |
|
Beautiful accommodation. Very clean rooms and grounds. Well appointed.
Great pool area. Close enough to the main strip, but not too close so it’s quiet. Warm friendly staff, who are happy to help with any questions. On arriving Dinah was very friendly and helpful, also helping us choose a tour to the reef, and advice on traveling to the Daintree, which was all spot on.
Value for Money |
8 |
Location |
10 |
Staff Performance |
10 |
Apartment Condition/Cleanliness |
10 |
Room Comfort/Standard |
10 |
Facilities |
10 |
How did you enjoy your experience |
10 |
|
Thank you Shantara for a wonderful stay, our second time back and will always be our go to place in Port Douglas when having our kiddie free holidays. Lucky they are getting older, so will be on the agenda, more often! Love the location, the rooms, the serenity, cleanliness and the swimout. We thoroughly enjoyed our stay.
Value for Money |
10 |
Location |
10 |
Staff Performance |
10 |
Apartment Condition/Cleanliness |
10 |
Room Comfort/Standard |
10 |
Facilities |
10 |
How did you enjoy your experience |
10 |
|
Amazing and serene. Our own private resort. From the friendly and informative greeting at nothing was a problem. Our apartment was spectacular. Private spa in our own court yar and a huge spa bath in massive bathroom. The pool righ at our balcony and sun lounges everywhere. Clean and serene . A calming and relaxing oasis....
Value for Money |
10 |
Location |
10 |
Staff Performance |
10 |
Apartment Condition/Cleanliness |
10 |
Room Comfort/Standard |
10 |
Facilities |
10 |
How did you enjoy your experience |
10 |
|
This was our second trip to Shantara and we enjoyed every minute of our 8 night stay. Amazing pool, apartment was spotlessly clean, staff attentive and friendly, a beautiful retreat to relax and chill, and only a short walk to the Main Street.
Thanks for a wonderful stay, we hope to visit again one day soon.
Value for Money |
10 |
Location |
10 |
Staff Performance |
10 |
Apartment Condition/Cleanliness |
10 |
Room Comfort/Standard |
10 |
Facilities |
10 |
How did you enjoy your experience |
10 |
|
Staff were fantastic dealing with Rex Air who had left my bag at Bathurst Airport and were not willing to send it from Cairns Airport to Port Douglas.
The staff sorted it out.
Loved the fact we could wash and dry our clothes as we were travelling for 4 weeks, had to limit our international baggage allowance to 20Kg for the Rex Flight.
Limited sun loungers around the pool, it's just the way the property has been constructed, so you will get a swim but don't expect to sit on a lounger.
We were sad at leaving Port Douglas to move on to our next destination Singapore, had we known how nice the area was we would have stayed for another week.
The good news is should we ever get married !!!!! it will be in Port Douglas at a little well known Church.
Enjoyed our stay.
Thanks Don
Value for Money |
8 |
Location |
10 |
Staff Performance |
10 |
Apartment Condition/Cleanliness |
10 |
Room Comfort/Standard |
9 |
Facilities |
10 |
How did you enjoy your experience |
10 |
|
My husband and I spent our honeymoon at Shantara for 14 nights and it was amazing! The amentities, pools, gym, rooms, bbq facilities, staff, underground car park etc were amazing! Will definetly be staying here again in future !
 
Value for Money |
10 |
Location |
8 |
Staff Performance |
10 |
Apartment Condition/Cleanliness |
10 |
Room Comfort/Standard |
10 |
Facilities |
10 |
How did you enjoy your experience |
10 |
|
I travelled with a group of friends and from the moment we walked through the front door, the staff were very friendly and attentive. The facilities could not be faulted and were spotless. I had a great view from my 2nd storey studio, but spent a lot of time on my friends pool deck! Walking distance to main street and marina, so no need for a car. I will definitely be back.....
 
Value for Money |
8 |
Location |
10 |
Staff Performance |
10 |
Apartment Condition/Cleanliness |
10 |
Room Comfort/Standard |
10 |
Facilities |
9 |
How did you enjoy your experience |
10 |
|
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