From the moment we walked into Shatara we felt
relaxed and welcomed from all members of the staff.
They could not do enough for us and every other guest
that was at the resort. The room was immaculately
maintained and well presented. there was nothing that
we needed and if we did need anything, the staff were
more than happy to provide. We felt as if we were the
only guests at the resort as we were unable to hear
any other guest in our rooms. Both pools were clean
and the water temperature was perfect. The barbeque
area was great and they even provided us with the
basics to ensure we were able to cook our meals and
eat in an idealic setting by the pool. The added bonus
of not having children at the resort allowed for us to
relax anywhere without being distrurbed.I would not
hesitate recommending Shatara to any one and we
plan to make this place a regular holiday destination.
Steve and Jill Tia - Cranbourne -Melbourne
Value for Money |
10 |
Location |
10 |
Staff Performance |
10 |
Apartment Condition/Cleanliness |
10 |
Room Comfort/Standard |
10 |
Facilities |
10 |
How did you enjoy your experience |
10 |
|
We loved everything about the Shantara, the location , the resort, the rooms are modern and clean overlooking the pool. The BBQ facility is clean .
We look forward to our next visit at the Shantara.
Value for Money |
10 |
Location |
10 |
Staff Performance |
10 |
Apartment Condition/Cleanliness |
10 |
Room Comfort/Standard |
10 |
Facilities |
10 |
How did you enjoy your experience |
10 |
|
Great place, excellent standard & facilities. Fantastic BBQ area & pool. Very quiet (no kids) apart from other drunk guests returning home from night out showing no respect or regard for other house guests already in bed.
Value for Money |
10 |
Location |
9 |
Staff Performance |
10 |
Apartment Condition/Cleanliness |
10 |
Room Comfort/Standard |
9 |
Facilities |
10 |
How did you enjoy your experience |
10 |
|
Amanda was so fantastic at planning our toursshe knew exactky what we needed, I was unwell and not wanting huge groups. nothing was a problem, very welcoming and friendly.
Value for Money |
10 |
Location |
10 |
Staff Performance |
10 |
Apartment Condition/Cleanliness |
10 |
Room Comfort/Standard |
10 |
Facilities |
10 |
How did you enjoy your experience |
10 |
|
We stayed in a one bedroom apartment for 4 nights on level 1 . Had amazing pools view, room very clean and modern. Hotel surrounds are spotless and both pools are beautiful. Nice and quiet resort for couples and people wanting to chill out and relax. Good location , we had a car but shops are only a short 5-10 min away.
Value for Money |
10 |
Location |
10 |
Staff Performance |
10 |
Apartment Condition/Cleanliness |
10 |
Room Comfort/Standard |
10 |
Facilities |
10 |
How did you enjoy your experience |
10 |
|
Great little place to stay at in a nice quiet location just off
Macrossan Street. Staff were very helpful and also
considerate of privacy. Ideal for couples and a great
alternative to some of the larger, family-oriented hotels.
Would recommend to friends.
Value for Money |
9 |
Location |
10 |
Staff Performance |
10 |
Apartment Condition/Cleanliness |
10 |
Room Comfort/Standard |
10 |
Facilities |
9 |
How did you enjoy your experience |
9 |
|
Great Shantara one bedroomed apartment, with deck to swim from into the pool. Jacuzzi was a great addition. Nice sized apartment, bedroom, kitchen & bathroom. Plenty of room & great location to everything.
Value for Money |
10 |
Location |
10 |
Staff Performance |
10 |
Apartment Condition/Cleanliness |
10 |
Room Comfort/Standard |
10 |
Facilities |
10 |
How did you enjoy your experience |
10 |
|
I have just returned from my stay at Shantara Resort
in Port Douglas. My room had a pool view over the
balcony, and was located on the 1st Floor. I did not
find the room small at all, it had a lovely clean fresh
"golden" feel about it and was very well appointed
with fridge, microwave, and everything else, including
the kitchen sink! The bathroom was well designed
with a large shower. The Resort boasts two very
pretty pools and, while I thought I would get a lot of
use from them, I found there was so much to do that
I didn't even dip a toe. The lovely Amanda helped me
choose tours I would most enjoy and then booked
me in and delivered the receipt to my room - great
service. Although there is no restaurant on site the
Resort is well located within a short stroll of a block
or so to lots of eateries on Macrossan St. I had a
wonderful time and I hope to return. Thank you.
Value for Money |
10 |
Location |
10 |
Staff Performance |
10 |
Apartment Condition/Cleanliness |
10 |
Room Comfort/Standard |
10 |
Facilities |
10 |
How did you enjoy your experience |
10 |
|
We stayed for 4 nights in a studio room with pool
access. I recommend regardless of the room type to
attempt to have the pool access as this was
excellent.
It was superb staying here as it was generally very
quiet and relaxing. The resort is reasonably close to
the beach as well as and shops/restaurants.
Rooms and service were to a high standard. Most
importantly the room was clean with a very
comfortable bed! Would recommend staying here.
Value for Money |
9 |
Location |
10 |
Staff Performance |
10 |
Apartment Condition/Cleanliness |
9 |
Room Comfort/Standard |
10 |
Facilities |
9 |
How did you enjoy your experience |
10 |
|
Very happy with our stay. The little things made a big
difference eg current magazine, and simple food that
were at the BBQ for communal use.
Value for Money |
10 |
Location |
10 |
Staff Performance |
10 |
Apartment Condition/Cleanliness |
10 |
Room Comfort/Standard |
10 |
Facilities |
10 |
How did you enjoy your experience |
10 |
|
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