Reviews
444
Traveller Type
Performance
Score
10
 


10/ 10
26/05/2017

Shantara is fantastic

David McDermott, Couple from Australia

Overall this is a fantastic resort and well worth it. The room was big with both an indoor and outdoor spa. We had our own private deck to the pool and the rooms are huge. We were well impressed with the overall state of Shantara. We arrived Saturday and Alaina at Front Desk went above and beyond to ensure she could help us and provided 10/10 service. We really enjoyed our stay and the pool is the perfect temperature and stunning at night. Writing this I wish I was there now. Thanks Shantara for a great break!


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
9/ 10
24/05/2017

enjoyable trip

Sarah Moore, Couple from Australia

Very quiet location, close to Main Street and beach. The room had all facilities needed. Loved that we could use pool and no children swimming around.


Value for Money 9
Location 9
Staff Performance 10
Apartment Condition/Cleanliness 8
Room Comfort/Standard 10
Facilities 8
How did you enjoy your experience 9
10/ 10
22/05/2017

Tranquil

Vanessa Nelson, Couple from New Zealand

On arrival we were shown a room which we could upgrade to, we decided to upgrade and was well worth the money. Fantastic space and a spa bath - just lovely.


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
20/05/2017

Great location, great people

Jill and Steve Sumner, Couple from Australia

We arrived early in the morning and were pleasantly surprised that we could get into our room well before the 3 pm check in. Staff were well aware of our horrible timing and accommodated where they could, both on arrival and departure, Room was clean and comfortable. Location was perfect for walking into town, to the beach or the marina. Comfortable walking to all cafe''s restaurants and shopping. Staff were extremely helpful and knowledgeable about tours and transportation around. I would not hesitate to recommend Shantara to travellers to Port Douglas and will book again directly with Shantara if we ever venture to that side of Australia again.


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
19/05/2017

Relaxing and Peaceful

Daniella Youkhana, Couple from Australia

Absolutely loved our stay at Shantara. The staff were lovely and extremely helpful all the time and helped us book our tour to the Daintree Rainforest. We stayed in the 1 bedroom apartment with the private spa and loved it. The room was generous, clean and had everything we needed. Will definitely be recommending Shantara to everyone!


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
9/ 10
21/04/2017

Heavenly Easter Stay

My. Paul Chalatzoukas, Solo Traveller from Australia

I couldn't have asked for much more from the ladies at the desk. First time in Port Douglas. A wonderful experience at Standard. Highly recommend.


Value for Money 9
Location 8
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 9
10/ 10
05/04/2017

Wonderful Resort

Alan and Julie Heifort, Couple from United States of America

We really enjoyed this resort. The location was so close to the beach and a nice walk into town. The studio apartment was very adequate for a short stay. Particularly enjoyed the deck overlooking the pool area. It was very enjoyable to sit there in the early morning having coffee and listening to all of the birds singing in the beautiful palm trees. The pools are very lovely and perfect temperature. Staff was very helpful in recommending restaurants. We had a lovely breakfast hamper as part of our package which was very nice since we arrived late and in the rain and didn't want to venture into town that first night. We were able to have a wonderful breakfast for our dinner! I would definitely stay here again.


Value for Money 10
Location 10
Staff Performance 9
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
28/03/2017

2nd honeymoon

Dwight Page, Couple from Australia

Paradise in Paradise ,Beautiful location and the resort is perfectly located between the Beach ,Town and Marina. The Resort is pure luxury and very well appointed with very helpful staff. The poolside villa with spa was worth every cent and we made the most of it, we had an awesome time in Port Douglas. Thanks Ike and Karen


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
27/03/2017

5 Star Resort Perfection

Caroline Simmons, Solo Traveller from Australia

Shantara Resort was my first 5 star experience and I was not disappointed. From the friendly, helpful staff to the luxury detail in the room. I loved the fact that the resort was non smoking and non children. Will book here again.


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
21/03/2017

Lovely hotel in great location

Mr Clive Jones, Couple from United Kingdom

Lovely apartment with sufficient resources in both kitchen and bathroom to meet our needs. Nice kitchenette with settings for everyone. Cleaning items provided and both washer and dryer for each apartment in an adjoining cupboard. 2 nice pools and beach towels provided that can be used outside the resort. Safe area with a short walk to the main street.


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
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