Reviews
444
Traveller Type
Performance
Score
10
 


10/ 10
11/04/2016

Great for singles, as well as couples

Esther Roberts, Solo Traveller from Australia

I wanted a holiday of comfort and relaxation, and Shantara delivered this in spades. The pool view apartment was immaculately kept, and well equipped for me to cater for myself when I wanted. It was quiet, and just secluded enough to provide the right amount of privacy along with a resort style atmosphere with the pool just below. Also had a decent gym to work off the indulgences at the restaurants just nearby! What really impressed me was the staff. Sharon and the team made me feel welcome from day 1, and nothing was too hard to organise. As a solo traveller, this really does make a difference. It's not often that I return to a place, but I guarantee that I'll be visiting Shantara again in the future.


Value for Money 9
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 9
How did you enjoy your experience 10
10/ 10
29/03/2016

Wonderful Place to Stay!

Debbie Crouch, Other from Australia

What a lovely place to stay, close to the main street, rooms were spotless and the staff couldn't do enough for you. Such a friendly bunch and we were made to feel very welcome. Definitely would go back !! Cannot fault the place or the staff.


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
27/03/2016

This is heaven on earth...don't bother staying anywhere else if you want to relax

Ms Grayson Cherry, Couple from Australia

This would have to be one of the best relaxing holidays my husband n I have had. We loved the cleanliness n convenience of the place. It's gotta be the best or one of the best places in Port Douglas. The pool outside our room is just heavenly n luxury. No children is a winner for those needing a truly relaxing break. Walk to town to eat or shop n even closer is 4 mile beach. We even stayed in and cooked a few times and used bbq. This place is heaven on earth. Thank you!


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
27/03/2016

brilliant stay

Colin & Angela Done, Couple from Australia

Excellent staff, facilities, style, also spotlessly clean and only a 5 minutes walk to shops and restaurants


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
24/03/2016

Fabulous week

Diane O'Driscoll, Couple from Australia

We had a most enjoyable week at Shantara. Our apartment was squeaky clean, could not fault it. The staff were fantastic and so very helpful. I highly recommend Shantara to everyone who visits Port Douglas. Location is fantastic also because you don't have to hire a car, you walk everywhere!


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
11/03/2016

Perfect resort in a perfect location

Silvana Chandler, Other from Australia

I booked Shantara Resort as a treat for my sister who was visiting from Cape Town so that she could experience the Great Barrier Reef. Both of us were a little nervous about being out on the ocean and also snorkeling. Thanks to Amanda at the resort she helped us choose the right boat and spoke to us in great length about what to expect. Her kindness & encouragement gave us the confidence we needed and we had the most wonderful experience. Nothing was to much trouble all the staff were lovely. The resort itself is well run two beautiful pools to swim in and close to all amenities, I would definitely go back and would highly recommend it.


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
26/02/2016

Absolute Peace, Relaxation and Luxury

Kim Jones, Solo Traveller from Australia

My stay at Shantara was amazing in a one bedroom pool deck apartment. The facilities were beautiful and staff very kind. From the moment I arrived it was pure relaxation in a truely magical environment. Highly recommend the pool deck for accessibility into the pool on those hot days also providing great views from your balcony. So quiet and peaceful set amongst the palm trees. I look forward to staying again at the Shantara.


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
22/01/2016

Perfect Choice!

Lee and Steven, Couple from Australia

We stayed recently in a studio with pool access which we booked on a stay 4 nights pay for only 3. Great value! On arrival we were given a room with a private deck which was an added bonus. Our room was clean and comfortable and had everything we needed for our short stay. The grounds of the resort are very well kept and the pool clean and an enjoyable temperature. The resort was quiet and relaxing and we often had the pool to ourselves. Reception staff were friendly and helpful with local knowledge to assist in planning our day trips. All only a short walk to restaurants and the beach. Thoroughly enjoyed our stay at Shantara and recommend to others.


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
17/01/2016

excellent resort

mr brian duffy, Couple from Ireland

Resort is in a great location just outside the town, a short walk to the shops and restaurants and four mile beach. The whole property is kept to a very high standard. The staff were always courteous and a special mention to Sara for all her help,was much appreciated.


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
07/01/2016

Our Shantara Holiday experience in Port Douglas

Roger & Ursula Wecker, Couple from Australia

We look forward to returning for another holiday & relaxing break in the very near future, we thoroughly enjoyed our Christmas holiday staying at Shantara, and highly recommend them, wonderful staff, lovely complex, perfectly situated close to all shops, restaurants & the beach...special thanks to Management & Staff for looking after us during our recent stay. Kind regards, Roger & Ursula Wecker


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
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