Reviews
444
Traveller Type
Performance
Score
10
 


10/ 10
02/10/2015

Paradise

Nicole Anderson , Couple from Australia

We love this resort and we come back every year. A great break as there are no children under 16. The staff are wonderful and are happy to book all tours and transfers to and from the airport. The rooms are clean and the pool area is pristine. No need to hire a car as every thing is within walking distance, beach ,shops , restaurants ect! Just arrived home to Melbourne today after 9 glorious nights. We will be back next year!


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
13/09/2015

Excellence

Bernice Tucker, Couple from Australia

We were very relaxed , it was lovely and quiet , we adore our grandchildren , but having a resort with no noisy kids , no splashing in the pool , just great , your choice of plants and privacy on our balcony nice , and we found that you did not have the noisy parrots in the trees , that also meant PEACE . A VERY BIG THANK YOU . Be back for sure.


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
09/09/2015

Loved it!

Sylvester Urban, Couple from Australia

Loved every aspect of our stay! Stayed for 4 days. Especially into the two pools. So glad i brought my goggles as was able to swim laps. Excellent location too - within walking distance of everything. Reception were very nice and gave great tips.


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
01/09/2015

Our wonderful holiday

Rachel & Kieran Franks, Couple from New Zealand

Had a wonderful holiday, wouldn''t change a thing, just maybe stay longer next time


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
23/08/2015

Adults Retreat

Mrs Melinda Parker, Couple from Australia

We really enjoyed our stay here. The beds are so comfortable and the rooms are spacious and bright. The front desk staff were very friendly and helpful and the it was nice to walk out onto the pool area straight from our room.We will definitely stay here again if we ever get up to Port Douglas again!


Value for Money 8
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 9
10/ 10
21/08/2015

Amanda McQuinn, Couple from Australia

Fantastic position,great service & staff,quiet clean and we couldn't fault the place


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
18/08/2015

ross and mary-ann Cammell, Couple from New Zealand

Enjoyed our stay,just too short.This was our 3rd stay with you. Loved the room we had and next time will try to remember to request this room. I thought there may have been traffic noise being in the front but it was not noticeable. We will be back.


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
18/08/2015

my stay at shantara

alison farren, Couple from New Zealand

A very welcoming team at the Shantara I WOULD go back and stay again rooms where very clean and tidy even cleaned them mid week with us staying for a week


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
11/08/2015

Shantara accommodation

Jason and Lisa Watson, Couple from Australia

Amanda at the front desk was very friendly and helpful. Our room was comfortable and tidy. The location was only 10 minutes walk from the heart of Port Douglas. The 2 pools were very nice and the water was warm but too shaded for this time of the year. Of course the shading would not be a problem later in the year when it is hotter.


Value for Money 9
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 9
How did you enjoy your experience 9
10/ 10
07/08/2015

great stay

Alison shawyer, Other from Australia

We had a great stay. Location was perfect, easy stroll to restaurants, beach shopping. Peaceful at night, beautiful pools and comfortable beds. Thanks for a great break.


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
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