Reviews
444
Traveller Type
Performance
Score
10
 


10/ 10
14/07/2015

Sally and Mal Savage, Couple from Australia

Wonderful hospitality and brilliant location. Customer service exemplary. We''ll definitely be back. Thank you Amanda and team for a wonderfully relaxing stay.


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
13/07/2015

Alain Dufour, Couple from Hong Kong

Overall a great and quiet place to stay. Very convenient to reach the Town center for dinner and shopping


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
13/07/2015

A Wonderful Holiday

Andree Buchanan, Other from Australia

My daughter and I had a wonderful holiday. Shantara provided superb accommodation- friendly and helpful staff, beautiful pools, a clean and comfortable room . It is also in a great location as walking distance to the beach, shops and the marina. Thankyou so much for ensuring we had a great holiday.


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
13/07/2015

Tim Mackenzie, Couple from Australia

Reception staff were fantastic ; they handled all our queries perfectly.


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
12/07/2015

Loved our stay

Nicole lock, Couple from Australia

Overall we loved our stay, thanks Amanda Our room, the location, our view and the decor were all amazing - very relaxing Thanks again for a wonderful five night stay - a week we will always remember


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
06/07/2015

So relaxing

Deanne Stephenson, Couple from Australia

This place is simply outstanding. It is so relaxing and quiet due to no children. The pool rooms are outstanding and have everything you need. Plenty of parking available and extra towels on request. They certainly do it right here.


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
03/07/2015

Great place to stay.

Mrs Gabriella Martin , Couple from Australia

Shantara is an amazing place to stay. Our room was great, staff were absolutely brilliant, couldn't do more for you. Close to the Main Street and the beach. Close to everything. We will definitely be coming back. Thank you so much for your hospitality.


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
29/06/2015

Relaxing

Trent, Couple from Australia

Thankyou for providing a quiet oasis in the heart of Port Douglas, We loved the Shantara Apartment. Whar a perfect place to celebrate getting engaged.


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
10/ 10
27/06/2015

A great week away!

Crag Tubman, Couple from Australia

My wife and I stayed here in June. We chose the studio room with pool view. The room was fantastic, the little balcony was great. It was really good having access to the bbq. The staff were really nice and helpful. We booked our snorkelling trip at the front desk and they also gave us umbrella's on the day it was raining! A great experience.


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 9
How did you enjoy your experience 10
10/ 10
26/06/2015

Excellent

Pauline and Chris Logue, Couple from Australia

We went with another couple, the staff were very helpful and went out of their way to help; booking all day trips and advising us which tours were more suited to our requiremnts. Also confirming our airport pickup time the day before departure. We would all not hesitate in staying at Shantara again. Thankyou for a great holiday!!


Value for Money 10
Location 10
Staff Performance 10
Apartment Condition/Cleanliness 10
Room Comfort/Standard 10
Facilities 10
How did you enjoy your experience 10
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