Overall 4.95/5.00
One of the most pleasurable and enjoyable stays i
have had in any resort/apartment in Port Douglas so
far. From the picturesque entry, to the multiple pools
surround the apartments to the modern designs of
the rooms which leave you in heaven from the
moment you walk in.
Quiet during the night and apart from the splashes in
the pool of people getting in and out you barely hear
anyone around you.
Will definitely be returning to Shantara in the future.
Value for Money |
10 |
Location |
10 |
Staff Performance |
10 |
Apartment Condition/Cleanliness |
9 |
Room Comfort/Standard |
10 |
Facilities |
10 |
How did you enjoy your experience |
10 |
|
Loved the room and pool - garden setting with balcony to soak up the ambiance and interaction with other patrons. Location and easy access to beach, restaurants, shopping, business and recreation centre is perfect. Staff were friendly curteous and efficient and facilities convenient and clean. A wonderful "space" to experience and we hope to return in the future.
Value for Money |
10 |
Location |
10 |
Staff Performance |
10 |
Apartment Condition/Cleanliness |
10 |
Room Comfort/Standard |
10 |
Facilities |
10 |
How did you enjoy your experience |
10 |
|
We had a wonderful stay at Shantara Resort. Our
holiday was in celebration of our anniversary, so we
were looking forward to a bit of a romantic getaway.
Upon arrival, we found that our travel agent had
booked us a twin room, as opposed to a double. As a
same-sex couple, this is a common mistake. When we
approached the staff about this, they were delightful
and told us to go and have a wander in town whilst
they rectified the situation.
Wandering into town was an easy request, as the
resort is situated in very close proximity to not only the
Main Street, but the beach and Marina, also. Our walk
became an afternoon drink and some delicious
seafood by the marina, and we returned to the resort to
find our room set up for us. We had a quick swim in
one of the two glorious pools and then ventured out for
dinner.
During our stay, the only further contact we had with
the helpful and friendly staff was when we requested
advice for places to eat and for them to help us check
in online for our flights. They always went above and
beyond to assist us when requested, but were
otherwise unintrusive and respectful of patrons' privacy.
We stayed in a pool-view one bedroom studio. It was
clean, well equipped with everything we needed, and
the view over the pool was the perfect way to wake up
each morning.
We rented a car for the duration of our stay and the
underground car parking was secure and convenient.
We were recommended by a friend to stay at Shantara,
and are grateful indeed for the tip! We would absolutely
recommend the resort to anyone wishing for a relaxing
and luxurious holiday. We look forward to returning in
the not-too-distant future.
Thanks!
Kelly and Stella
 
Value for Money |
10 |
Location |
10 |
Staff Performance |
10 |
Apartment Condition/Cleanliness |
10 |
Room Comfort/Standard |
10 |
Facilities |
10 |
How did you enjoy your experience |
10 |
|
We had a wonderful stay. The apartments were very
comfortable, well appointed and clean. The staff were
extremely helpful and friendly. We would highly
recommend it.
Value for Money |
10 |
Location |
10 |
Staff Performance |
10 |
Apartment Condition/Cleanliness |
10 |
Room Comfort/Standard |
10 |
Facilities |
10 |
How did you enjoy your experience |
10 |
|
Loved our stay. Beautiful resort. Would love to come back again.Loved our room with pool deck.
Value for Money |
10 |
Location |
10 |
Staff Performance |
10 |
Apartment Condition/Cleanliness |
10 |
Room Comfort/Standard |
10 |
Facilities |
10 |
How did you enjoy your experience |
10 |
|
We recently stayed for a week and were very impressed by this resort.
We would also like to thank Kay and Amanda for their above and beyond assistance given to us when we required help to locate a charger my medical device, which I had left in Melbourne.
The grounds and upkeep of the resort are excellent.
The studio pool room we stayed in was well appointed, well maintained, and very clean.
We would love to return and would recommend to our friends.
Jan.
Value for Money |
10 |
Location |
10 |
Staff Performance |
10 |
Apartment Condition/Cleanliness |
10 |
Room Comfort/Standard |
10 |
Facilities |
10 |
How did you enjoy your experience |
10 |
|
We stayed at one of the rooms with pool access from the deck. The pool was lovely and so was the atmosphere. It didn''''t really matter if the weather wasn''''t the best as the pool was heated. We found the accommodation very clean and had all the facilities you needed. The location is only down the main hub so no need to pay for taxi fares. We hope to be back again in future holidays.
Value for Money |
10 |
Location |
10 |
Staff Performance |
10 |
Apartment Condition/Cleanliness |
10 |
Room Comfort/Standard |
10 |
Facilities |
10 |
How did you enjoy your experience |
10 |
|
We have stayed at Shantara on three occasions now
having stayed previously at other Port Douglas resorts
prior to discovering Shantara.
It''s central location to the beautiful Four Mile Beach,
Macrossan St shops and restaurants make Shantara
an ideal location for Port Douglas holidays.
The resort is lovely - beautifully spacious and modern.
The facilities are extremely well managed - always
looking attractive.
We love that Shantara is for couples - this ensures a
quiet, relaxing and stress free environment.
Shantara really does offer peace and relaxation in a
beautiful tropical setting.
Value for Money |
10 |
Location |
10 |
Staff Performance |
10 |
Apartment Condition/Cleanliness |
10 |
Room Comfort/Standard |
10 |
Facilities |
10 |
How did you enjoy your experience |
10 |
|
It was a great location, close to main street and close to the beach, not far from the Marina. The units were very clean and tidy and offered all that was needed, plenty of space. Pools were the right temperature allowing swimming at any time of the day/night. Excellent value for money. Would not hesitate to recommend.
Value for Money |
10 |
Location |
10 |
Staff Performance |
10 |
Apartment Condition/Cleanliness |
10 |
Room Comfort/Standard |
10 |
Facilities |
10 |
How did you enjoy your experience |
10 |
|
We had 5 nights stay at the shantara in a 1 bedroom
poolside apartment, which was absolutely lovely,
clean &, comfortable, the only thing we were not
comfortable with was a shared deck, so made it hard
for 4 people to be on the deck at the same time. Kay
and the girls at reception were great, if we needed
anything they were there, also booked our tours, and
restaurants for us, Would go back to this resort any
time
Value for Money |
10 |
Location |
10 |
Staff Performance |
10 |
Apartment Condition/Cleanliness |
10 |
Room Comfort/Standard |
10 |
Facilities |
10 |
How did you enjoy your experience |
10 |
|
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