I wanted a holiday of comfort and relaxation, and
Shantara delivered this in spades. The pool view
apartment was immaculately kept, and well equipped
for me to cater for myself when I wanted. It was quiet,
and just secluded enough to provide the right amount
of privacy along with a resort style atmosphere with
the pool just below. Also had a decent gym to work off
the indulgences at the restaurants just nearby!
What really impressed me was the staff. Sharon and
the team made me feel welcome from day 1, and
nothing was too hard to organise. As a solo traveller,
this really does make a difference. It's not often that I
return to a place, but I guarantee that I'll be visiting
Shantara again in the future.
Value for Money |
9 |
Location |
10 |
Staff Performance |
10 |
Apartment Condition/Cleanliness |
10 |
Room Comfort/Standard |
10 |
Facilities |
9 |
How did you enjoy your experience |
10 |
|
What a lovely place to stay, close to the main street, rooms were spotless and the staff couldn't do enough for you. Such a friendly bunch and we were made to feel very welcome. Definitely would go back !!
Cannot fault the place or the staff.
Value for Money |
10 |
Location |
10 |
Staff Performance |
10 |
Apartment Condition/Cleanliness |
10 |
Room Comfort/Standard |
10 |
Facilities |
10 |
How did you enjoy your experience |
10 |
|
This would have to be one of the best relaxing holidays
my husband n I have had. We loved the cleanliness n
convenience of the place. It's gotta be the best or one
of the best places in Port Douglas. The pool outside
our room is just heavenly n luxury. No children is a
winner for those needing a truly relaxing break. Walk to
town to eat or shop n even closer is 4 mile beach. We
even stayed in and cooked a few times and used bbq.
This place is heaven on earth. Thank you!
Value for Money |
10 |
Location |
10 |
Staff Performance |
10 |
Apartment Condition/Cleanliness |
10 |
Room Comfort/Standard |
10 |
Facilities |
10 |
How did you enjoy your experience |
10 |
|
Excellent staff, facilities, style, also spotlessly clean and
only a 5 minutes walk to shops and restaurants
Value for Money |
10 |
Location |
10 |
Staff Performance |
10 |
Apartment Condition/Cleanliness |
10 |
Room Comfort/Standard |
10 |
Facilities |
10 |
How did you enjoy your experience |
10 |
|
We had a most enjoyable week at Shantara. Our
apartment was squeaky clean, could not fault it. The
staff were fantastic and so very helpful. I highly
recommend Shantara to everyone who visits Port
Douglas. Location is fantastic also because you don't
have to hire a car, you walk everywhere!
Value for Money |
10 |
Location |
10 |
Staff Performance |
10 |
Apartment Condition/Cleanliness |
10 |
Room Comfort/Standard |
10 |
Facilities |
10 |
How did you enjoy your experience |
10 |
|
I booked Shantara Resort as a treat for my sister who
was visiting from Cape Town so that she could
experience the Great Barrier Reef. Both of us were a
little nervous about being out on the ocean and also
snorkeling. Thanks to Amanda at the resort she helped
us choose the right boat and spoke to us in great
length about what to expect. Her kindness &
encouragement gave us the confidence we needed
and we had the most wonderful experience. Nothing
was to much trouble all the staff were lovely. The resort
itself is well run two beautiful pools to swim in and
close to all amenities, I would definitely go back and
would highly recommend it.
Value for Money |
10 |
Location |
10 |
Staff Performance |
10 |
Apartment Condition/Cleanliness |
10 |
Room Comfort/Standard |
10 |
Facilities |
10 |
How did you enjoy your experience |
10 |
|
My stay at Shantara was amazing in a one bedroom pool
deck apartment. The facilities were beautiful and staff
very kind. From the moment I arrived it was pure
relaxation in a truely magical environment. Highly
recommend the pool deck for accessibility into the pool
on those hot days also providing great views from your
balcony. So quiet and peaceful set amongst the palm
trees. I look forward to staying again at the Shantara.
Value for Money |
10 |
Location |
10 |
Staff Performance |
10 |
Apartment Condition/Cleanliness |
10 |
Room Comfort/Standard |
10 |
Facilities |
10 |
How did you enjoy your experience |
10 |
|
We stayed recently in a studio with pool access which
we booked on a stay 4 nights pay for only 3. Great
value! On arrival we were given a room with a private
deck which was an added bonus. Our room was clean
and comfortable and had everything we needed for our
short stay. The grounds of the resort are very well kept
and the pool clean and an enjoyable temperature. The
resort was quiet and relaxing and we often had the
pool to ourselves. Reception staff were friendly and
helpful with local knowledge to assist in planning our
day trips. All only a short walk to restaurants and the
beach.
Thoroughly enjoyed our stay at Shantara and
recommend to others.
Value for Money |
10 |
Location |
10 |
Staff Performance |
10 |
Apartment Condition/Cleanliness |
10 |
Room Comfort/Standard |
10 |
Facilities |
10 |
How did you enjoy your experience |
10 |
|
Resort is in a great location just outside the town, a
short walk to the shops and restaurants and four mile
beach. The whole property is kept to a very high
standard. The staff were always courteous and a
special mention to Sara for all her help,was much
appreciated.
Value for Money |
10 |
Location |
10 |
Staff Performance |
10 |
Apartment Condition/Cleanliness |
10 |
Room Comfort/Standard |
10 |
Facilities |
10 |
How did you enjoy your experience |
10 |
|
We look forward to returning for another holiday &
relaxing break in the very near future, we thoroughly
enjoyed our Christmas holiday staying at Shantara,
and highly recommend them, wonderful staff, lovely
complex, perfectly situated close to all shops,
restaurants & the beach...special thanks to
Management & Staff for looking after us during our
recent stay.
Kind regards, Roger & Ursula Wecker
Value for Money |
10 |
Location |
10 |
Staff Performance |
10 |
Apartment Condition/Cleanliness |
10 |
Room Comfort/Standard |
10 |
Facilities |
10 |
How did you enjoy your experience |
10 |
|
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